Access Denied
Access Denied
The site owner may have set restrictions that prevent you from accessing the site. Please refresh screen or contact the site owner for access.

Free ground shipping on orders $300+
$15 off expedited FedEx on $300+ orders

Refund policy

RETURN AND REFUND POLICY

YOU MUST BE 21 YEARS AND UP TO VISIT THIS SITE. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY PRIOR TO USING OUR WEBSITE. YOUR USE OF THIS SITE IN ANY FASHION REPRESENTS YOUR ACCEPTANCE AND ACKNOWLEDGMENT OF THE PROVISIONS SET FORTH BELOW. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, AND IF YOU ARE NOT OVER THE AGE OF 21, DO NOT USE THIS WEBSITE.

TopBourbon.com (hereinafter the “Website” or “Site”) is an online store owned and operated by TOP BOURBON, a Limited Liability Corporation (hereinafter “TOP BOURBON”). All prices are subject to change without notice. TOP BOURBON is not responsible for typographical errors and reserves the right to change incorrect pricing at its sole and absolute discretion. TOP BOURBON reserves the right, at its sole and absolute discretion, to revise these terms and conditions at any time. Your continued and ongoing use of the Website following any such changes acknowledges your acceptance of those changes and their applicability to you. If you do not agree with these terms and conditions of use, please do not use this Website. In the event you breach any of these terms and conditions of use, and if you are not over the age of 21, your right to use this Website shall automatically terminate.

All captions, titles or section headings of these terms and conditions are for ease of reference only and shall not affect the interpretation or construction of any provisions herein. Wherever the word “including” or “include” shall appear, such term shall be construed to mean “including without limitation” or “include without limitation,” as the case may be.

No Refunds, Returns, or Cancellations

TOP BOURBON DOES NOT OFFER ANY REFUNDS, RETURNS, OR CANCELLATIONS. ALL SALES ARE FINAL. Once an order is placed, it is immediately processed and prepared for shipment — cancellations are not possible. If we decide to make an exception, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded. If the product in question was initially shipped free of charge due to any promotions, we will deduct forty dollars ($40.00) from the refund for shipping and handling.

Leakage During Transit

While rare, bottles may occasionally leak during shipping. In such cases, refunds will be considered on a case-by-case basis according to the extent of leakage. Photos of the package and product are required for evaluation, and claims must be submitted within 48 hours of delivery.

This Return and Exchange Policy (“Return and Exchange Policy”) shall be read in conjunction with the Terms of Service, Privacy Policy, and Shipping Policy that can all be found at TOPBOURBON.COM.

Failed Delivery Attempts

If you fail to receive your order after the first delivery attempt, we are no longer responsible for any damage or if the parcel gets lost. If the product is sent back to TOP BOURBON, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded. If the product in question was initially shipped free of charge due to any promotions, we will deduct forty dollars ($40.00) from the refund for shipping and handling. If the package is returned to TOP BOURBON damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order.

Package Redirects & Liability

If you use UPS My Choice or any automatic redirect service, please provide your preferred delivery address (including UPS Access Points) at checkout. Any automatic or self-requested package redirects initiated after shipment will release Top Bourbon from all liability for lost, stolen, or damaged packages—unless approved by us in writing before the order ships.

Not going to be home? Contact us before your order ships to arrange delivery to a workplace, alternate address, or to have us hold the package until you're ready to receive it. Adult signature is required for all deliveries.

Exchanges and Store Credit

Exchanges and store credit are determined on a case-by-case basis, but are limited to the following scenarios:

  • Damaged Product. If your product was received significantly damaged, you may be eligible for an identical replacement if the product is in stock and you have purchased shipping protection at the time of checkout. In the event that the product is no longer in stock, you may be eligible for store credit in the amount of the purchase price of the damaged item, including shipping costs.

  • Incorrect Orders. If the product you received does not match the product on the receipt of your order, we will ship you the correct item that matches your receipt upon receiving the incorrect item back via a TOP BOURBON–provided return label. If the item is no longer in stock, we will issue you store credit in the amount of the purchase price of the incorrect item.

All sales are final.