YOU MUST BE 21 YEARS OR OLDER TO PURCHASE FROM THIS SITE. By placing an order you represent that you are at least 21 years of age and that the recipient is at least 21 years of age. An adult signature (21+, valid government-issued photo ID) is required at delivery for every order.
All Sales Are Final
TopBourbon.com is owned and operated by Top Bourbon Series 1 ("Top Bourbon," "we," "us," or "our"). Because we sell regulated alcoholic beverages, and because state and federal law restrict the return and resale of alcohol, all sales are final. We do not accept returns or offer refunds except in the limited circumstances described below. Any exception is made solely at Top Bourbon's discretion.
Damaged or Defective Shipments
If an item arrives damaged, broken, or leaking, contact us within 48 hours of delivery and include photos of the item and packaging. After approval, we will exchange the item for an identical replacement when it is in stock. The customer is responsible only for the cost of the return shipping label; we cover shipment of the replacement. If an identical replacement is unavailable, we will offer store credit for the affected item.
Incorrect Items or Engraving
If you receive the wrong item or the engraving does not match the approved order details, contact us promptly with your order number and photos. After approval, we will replace the item. The customer is responsible only for the cost of the return shipping label; we cover shipment of the replacement.
Missed, Refused, or Undeliverable Deliveries
An adult age 21 or older with valid government-issued photo identification must be present to sign. If delivery is missed and the carrier returns the shipment to us, the customer is responsible only for the return/reshipment shipping label required to send the same order again. No product restocking fee applies when the same order is reshipped after it returns to us. Original shipping charges are non-refundable.
If the customer refuses delivery or declines reshipment and instead requests cancellation or a refund after shipment, the existing all-sales-final and discretionary-refund terms continue to apply.
Exchanges & Store Credit
Where we agree to an exchange or issue store credit, it is provided at Top Bourbon's discretion and subject to product availability. Store credit is issued to your account and does not expire unless required by law. Any approved return is subject to a 25% restocking fee, and any refund we approve is issued as store credit only; refunds are not returned to your original payment method.
Returns & Cancellations
Returns & cancellations. Top Bourbon does not accept returns. All orders are final once placed. Whether an order is still processing, unfulfilled, in transit, or delivered, any cancellation or exception Top Bourbon elects to grant (if any) is entirely at our discretion and is subject to a 25% restocking fee. Shipping charges are never refunded. Opened, consumed, or tampered products; gift cards; and any item prohibited from return under applicable alcohol-beverage law remain non-returnable.
Non-Returnable
Opened, consumed, or tampered products; gift cards; and any item prohibited from return under applicable alcohol-beverage law are non-returnable under all circumstances.
How to Start a Claim
Email us with your order number and photos of the item and packaging, where applicable, within the timeframes above. We review each claim individually and will respond with next steps.
Shipping: we ship within the United States only and do not ship to Utah, Mississippi, or Rhode Island, or to P.O. boxes. This policy is subject to our Terms of Service, Privacy Policy, and Shipping Policy.
Proposition 65 Warning: Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase cancer risk and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol.